Why equip your pharmacy with a teleconsultation service?

Our findings

The pharmacy teleconsultation service can bea great help to anyone wishing to benefit from a teleconsultation. In fact, there is equipment that can be set up in pharmacies to offer teleconsultations if desired. In this way, pharmacies can once again play a central role in the patient's care pathway, helping them to call on healthcare professionals when necessary.

So what are the advantages of pharmacy teleconsultation? What equipment should you choose to offer teleconsultations? Answers with Tessan!

Why offer teleconsultation in the pharmacy?

Pharmacies have an important role to play in supporting patients and taking charge of their health. Their role is to provide prevention and advice, and a range of tools can be used to this end. Teleconsultation can therefore be offered in pharmacies, using suitable equipment to regain a central role in the care process. In this way, pharmacies will be able to accompany patients to a medical consultation if necessary, and offer them much more comprehensive care. The layout of the pharmacy can then be rethought, with a dedicated consultation area that will enable patients to consult a healthcare professional at a distance.

Opt for teleconsultation in a pharmacy will not only generate an additional flow of patients who can also be accompanied, but will also build loyalty among existing patients. What's more, teleconsultation enables patients to pick up their prescriptions on the spot, since teleconsultation equipment can print out prescriptions. The number of prescriptions used will therefore be greater thanks to teleconsultation.

Teleconsultation in pharmacies is therefore a highly attractive opportunity to offer patients a high value-added innovation. People who have difficulty accessing the support of a healthcare professional will find it easier to consult a specialist thanks to teleconsultation. New patients will be more likely to choose a pharmacy offering teleconsultation, and existing patients will be more likely to remain loyal. In this way, the pharmacy can diversify its activities and offer a complete range of services to patients, who will be able to use their prescription directly on the spot after the consultation.

Opting for dedicated teleconsultation equipment can therefore be a real asset for a pharmacy, and offers many advantages. Choosing this type of equipment can be a good idea when you want to raise the profile of your pharmacy, or when you want to offer an innovative solution that makes it easy to consult a healthcare professional.

What equipment should be used to offer teleconsultation?

It is entirely possible to opt for equipment dedicated to teleconsultation in the pharmacy. Tessan offers two types of equipment for teleconsultations with a healthcare professional: the teleconsultation terminal and the teleconsultation medical booth. Both are dedicated to teleconsultations with a healthcare professional.

The teleconsultation terminal is a mobile piece of equipment, which means it can be placed anywhere in the pharmacy, as and when required. It is equipped with a screen, a computer and a configured tablet. The teleconsultation terminal is equipped with medical devices such as a dermatoscope, otoscope, oximeter, stethoscope, thermometer, scale and blood pressure monitor, which can be remotely controlled by the doctor during the teleconsultation. The teleconsultation terminal can also print out a prescription if required. It is also equipped with an anti-theft security system and is accessible to wheelchair users.

The medical teleconsultation booth comes in the form of a booth that can be installed in the pharmacy. Soundproofed and ergonomic, it ensures patient autonomy. The teleconsultation medical booth is equipped with a number of medical devices, such as a dermatoscope, otoscope, oximeter, stethoscope, thermometer, scale and blood pressure monitor, which can be remotely controlled by the doctor during the teleconsultation. Prescriptions can also be printed out if required. The medical teleconsultation booth is accessible to people with reduced mobility and can accommodate two to three people.

The teleconsultation terminal and the teleconsultation medical booth are two pieces of equipment that enable teleconsultations to be carried out within a pharmacy. This innovative equipment will enable the patient to have a teleconsultation with a healthcare professional, and then print out the prescription if necessary. The patient can then use the prescription in the pharmacy.

Opting for teleconsultation in pharmacies is therefore a good way of giving many people access to teleconsultation, enabling them to consult a healthcare professional at a distance. By offering teleconsultation, pharmacies can provide comprehensive support and thus regain a central role in patients' healthcare pathways.

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